Sign In to Campsite, Reset Your Password, and Enable MFA
Learn how to sign in to your Campsite workspace, reset your password, enable MFA, and understand what account states mean for your access.
Your Campsite workspace lives at a unique address tied to your organisation — everything you need, from broadcasts to payroll, is behind a single sign-in. This page walks you through signing in, recovering access, strengthening your account security, and understanding what different account states mean.
Open your organisation’s Campsite workspace in a browser. Your workspace URL follows the pattern {org}.camp-site.co.uk/login, where {org} is your organisation’s slug (for example, sussexsu.camp-site.co.uk/login). If you are unsure of your workspace URL, ask your admin or check your invitation email.
1
Go to your login page
Navigate to {org}.camp-site.co.uk/login in your browser.
2
Enter your email address
Type the email address associated with your Campsite account.
3
Enter your password
Type your password, then select Sign in.
4
Complete any additional verification
If your account has multi-factor authentication enabled, you will be prompted for a verification code after entering your password.
Keep the email address on your Campsite account up to date. Password reset links, important notifications, and account verification messages are all sent to that address. You can update your email in Settings → Profile.
If you cannot remember your password, Campsite can send you a reset link by email.
1
Open the login page
Go to {org}.camp-site.co.uk/login.
2
Select 'Forgot password'
Click the Forgot password? link beneath the sign-in form.
3
Enter your email address
Type the email address registered to your account and submit the form.
4
Check your inbox
Open the reset email from Campsite. The link is time-limited, so use it promptly.
5
Set a new password
Follow the link to the password-reset page, enter a new password, confirm it, and save.
If the email does not arrive within a few minutes, check your spam or junk folder. Make sure you are looking in the inbox for the email address registered to your account.
Some actions in Campsite — such as viewing bank details or accessing payroll information — require you to confirm your identity by re-entering your password before proceeding. This is a deliberate security step, not an error. Enter your current password in the prompt and select Confirm to continue.
Campsite uses several account states that affect whether you can sign in or access the full workspace.
Pending approval
Your account has been created but is waiting for an admin to approve it. You may have limited access until approval is granted. Contact your manager or admin if approval is taking longer than expected.
Email verification needed
You need to verify your email address before you can access the workspace. Check your inbox for a verification email from Campsite and follow the link inside it.
Inactive account
Your account has been deactivated. Contact your admin to have your access reinstated.
Organisation locked or suspended
Access to the entire workspace has been restricted. Contact your Super Admin for more information — this is an organisation-level action, not specific to your account.
If you are locked out of your account and cannot use the password reset flow — for example, because you no longer have access to your registered email address — contact your organisation’s admin directly. They can update your email address or reinstate your access. If your entire organisation’s workspace is locked or suspended, your Super Admin is the right point of contact.
