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Getting up and running on Campsite takes only a few minutes. Your organisation’s admin will send you an invite, and from there you can set your password, fill in your profile, and start seeing everything that is relevant to your role. This guide walks you through each step so you know exactly what to expect.
1

Open your invite email and set your password

Look for a welcome email from your organisation’s Campsite workspace. The email contains a secure link that takes you straight to the password-setup screen.Click Set my password, choose a strong password, and confirm it. Your password must meet the minimum complexity requirements shown on screen. Once saved, you are ready to sign in.
Multi-factor authentication (MFA) is available for your account. After signing in for the first time, go to Settings → Security to enable an authenticator app. Your Super Admin may require MFA for certain roles.
2

Sign in at your organisation's workspace

Open a browser and navigate to your organisation’s unique address:
https://{org}.camp-site.co.uk
Replace {org} with your organisation’s workspace name — for example, https://sussexsu.camp-site.co.uk. Your invite email will include the exact link.Enter your email address and the password you just set, then click Sign in.
3

Complete your profile

The first time you sign in, Campsite will prompt you to complete your profile before you reach the dashboard. Fill in your details — including your preferred name, job title, department, and contact information — and upload a profile photo if you like.A complete profile helps your managers and colleagues identify you across rotas, broadcasts, and HR records. Click Save profile when you are done.
You can update your profile at any time by clicking your name or avatar in the top bar and selecting My profile.
4

Explore your dashboard

After saving your profile you land on your Dashboard — the home screen for your Campsite workspace. Here you will see:
  • A personalised greeting with a quick summary of your day.
  • Stats relevant to your role, such as upcoming shifts, unread broadcasts, and pending tasks.
  • Recent activity showing the latest broadcasts, schedule changes, and notifications in one glance.
The sidebar on the left is your main navigation. The items you see depend on your role — you only have access to the features your organisation has given you permission to use.
5

Read your first broadcast

Navigate to Broadcasts in the sidebar. Your broadcasts feed shows all announcements sent to the channels and departments you belong to.
  • Click any broadcast to read the full message.
  • Unread broadcasts are marked with a badge. Once you open a broadcast, it is automatically marked as read.
  • If a broadcast mentions a date, Campsite will offer you a prompt to add it to your calendar with one click.
To control which channels you receive broadcasts from, go to Settings → Notification preferences and adjust your channel subscriptions.
6

Check your rota and upcoming shifts

Open Rota from the sidebar to see your scheduled shifts. You can view shifts in a weekly grid or switch to the Calendar for a month-by-month overview.
  • Your upcoming shifts are highlighted and include the date, time, and location.
  • If leave requests are enabled for your role, you can submit a request directly from the Rota or Leave section.
  • Shift reminders will be sent to you automatically before each shift by push notification or email, depending on your preferences.
7

Configure your notification preferences

Head to Settings → Notifications to choose how and when Campsite contacts you.
  • Toggle push notifications, email notifications, or both for each activity type (broadcasts, shift reminders, leave updates, and more).
  • Set Do Not Disturb hours so Campsite holds non-urgent notifications until you are back online.
  • Review your channel subscriptions to make sure you are only receiving broadcasts from the departments and topics that matter to you.
Install the Campsite mobile app on iOS or Android to receive push notifications directly to your phone. You will stay up to date on broadcasts and shift changes even when you are away from your desk.

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What to do if your account is pending approval

In some organisations, new accounts require a manager or admin to approve them before you gain full access. If you see a Pending approval message after signing in, your access is being reviewed. While your account is pending you cannot browse the full workspace. Here is what to do:
  1. Check your email — you may receive a follow-up message once your account is approved.
  2. Contact your manager or HR team directly and let them know you have accepted your invite.
  3. Do not create a second account — approvals are linked to your original invite. Creating a duplicate account will not speed up the process.
If your account remains pending for more than 48 hours after you accepted your invite, ask your Super Admin to check the member approval queue in Admin → Members.
Once your account is approved you will receive a confirmation notification and can sign in as normal to access your full workspace.