Getting help
Open/help on the Campsite site to find:
- Documentation
- Support tickets
- Feature requests
- Direct support email
- Privacy and terms links
Support routes
Use the route that matches what you need:- Documentation: best for setup steps, product guides, and admin walkthroughs.
- Support ticket: best for something broken, confusing, or blocked in the product.
- Feature request: best for product ideas, workflow gaps, and roadmap feedback.
- Email support: best for account access, billing questions, or anything that needs direct follow-up.
From emails
Transactional emails such as password reset, verification, and account security emails link to the public help page at/help.