Skip to main content
Campsite includes a built-in staff discount module for organisations that offer perks or privileges to their team. Staff carry a personalised QR discount card inside the app, and managers or designated verifiers can scan it at a till or entry point to instantly confirm eligibility and see the applicable discount tier. The whole system is designed to be quick, secure, and straightforward — no separate app or hardware required.

​
How it works

Each staff member has a unique, personalised QR code accessible from /discount in the web app or from the dedicated Discount tab in the Campsite mobile app. When a staff member wants to claim their discount, they open the app and present their QR code. A manager or verifier scans it using the Campsite scan feature to confirm the staff member is active and eligible, and to see their discount tier.
The QR code on each staff member’s discount card rotates periodically for security. Staff must always use the live code from the app — a screenshot of a previous code will not work. Remind your team to open the app fresh at the point of discount rather than relying on saved images.

​
Configuring discount tiers

Discount tiers define the discount level associated with each role in your organisation. You set these up once and they apply automatically to every member with that role. To configure discount tiers:
  1. Go to Admin → Settings → Discount Tiers (/admin/settings).
  2. For each role in your organisation, enter the discount description — for example, Manager: 25% off or Staff: 15% off.
  3. Save your changes.
These descriptions are purely informational — Campsite displays them to verifiers at the point of scan. There is no payment processing or till integration; the discount tier information is guidance for your team to apply manually at the point of sale.

​
Scanning a discount card

Any staff member with the verifier permission can scan a discount card. To scan:
  1. Open the Discount tab in the Campsite mobile app, or navigate to the scan feature on the web app.
  2. Point the camera at the staff member’s QR code.
  3. Campsite confirms whether the staff member is active and eligible, and displays their name, role, and applicable discount tier.
The scan takes a second and gives verifiers a clear, unambiguous confirmation — no need to check physical cards or cross-reference a list.

​
Scan logs

Every scan is recorded automatically. To review the scan history for your organisation:
  • Go to Admin → Scan Logs (/admin/scan-logs).
The log shows the date and time of each scan, which staff member’s card was scanned, and who performed the scan. This provides a useful audit trail if you ever need to review discount usage.
Scan logs are available to Super Admins and any member with the appropriate admin permission. Individual staff members cannot view the scan history for other staff members.

​
Staff discount card access

Staff can access their discount card at any time:
  • Web: Navigate to /discount in your workspace.
  • Mobile: Open the Discount tab in the Campsite mobile app.
The card displays the staff member’s name, role, current QR code, and their discount tier information. The QR code refreshes automatically — no action is required from the staff member to keep it current.