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What requests are for

Hiring requests gather the detail HR needs before a job listing is created: role, department, urgency, headcount type, dates, job profile, and interview panel. Use Hiring → Requests (or New request from Jobs or Requests) to raise one.

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Raise a request

Managers (and others with raise permission) complete a short wizard:
  1. Role basics - Department (or Other), title, grade, positions, urgency, and headcount type (new position vs backfill / direct replacement).
  2. Details and approvals - Reason for hire, contract type (permanent, fixed-term, zero-hours, or casual), eligibility, and review / budget status. HR attaches a detailed contract config later when issuing the employment contract.
  3. Advertising and dates - Optional job profile (link, pasted text, and/or upload). Answer Advertisement support first (whether you need HR help). The Advertisement link then appears and stays required unless you asked for help. Key dates follow (shown in UK format).
  4. Selection process - Shortlisting dates, optional interview slots, and panel notes. Leave interview dates blank if they are not set yet.
Job profile fields are optional. You can add a link, paste a description, choose a document to upload when you submit, or leave them blank and supply detail later.

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Review lifecycle

HR can (from the list or the request detail):
  • Approve, Reject, or Request changes (a note is required for changes)
  • Update status and add notes in one Status and notes panel on the request
  • Archive (keeps history under Archive; icon on each open row)
  • Restore an archived request
  • Delete only early mistakes (Pending review or Changes requested; trash icon on those rows)
Requesters can edit while the request is pending or changes-requested. Saving after changes-requested resubmits it to pending review. Approved, in-progress, and filled history cannot be hard-deleted; use Archive instead.

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Emails

When a request is submitted:
  • HR approvers get an email with the current fields (no Ideal Candidate block).
  • The requester gets a confirmation that the request has been sent.
  • When someone adds a shared note, the requester and HR approvers get an email, except for the person who added it.
The requester also gets email when HR approves, rejects, or requests changes.