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For new staff: completing your onboarding

When you join your organisation on Campsite, you may have an onboarding run waiting for you. An onboarding run is a personalised checklist created by HR that collects everything they need from you before you start. After signing in, if you have an active onboarding run, Campsite takes you directly to it at Onboarding ( /onboarding ). You can also return to it at any time from the left-hand navigation.

New-joiner onboarding steps

Read and acknowledge policies Some checklist items ask you to read a document - a staff handbook, a health and safety policy, or a code of conduct - and confirm you have understood it. Click the document link, read it through, then click Mark as read to tick off the item. Upload your documents Where HR needs a copy of a document from you (for example, a signed form or a certificate), you will see an Upload prompt. Choose your file, confirm it is the right one, and submit. Upload right-to-work proof Campsite includes a dedicated right-to-work step. You will be asked to upload a clear scan or photograph of an eligible document - this is typically one of: A valid passport (UK or foreign national) A biometric residence permit or visa Another document specified by your employer as eligible under UK right-to-work rules Upload the image or PDF, then click Submit for review . HR will review and confirm your right-to-work status. Fill in any required forms Some checklist items are short forms - for example, confirming your emergency contact details or your bank details for payroll. Complete each form and save. Confirm your profile details In the account setup step, review your name, preferred name, contact number, and any other profile fields. Make any corrections and click Save profile to confirm everything is correct. Complete your onboarding run Once all checklist items are ticked off, your onboarding run is marked complete and HR is notified automatically. Well done - you are all set. If a step is blocked - for example, because HR is waiting to review a document you uploaded - you can still complete other items while you wait. Come back to blocked items once HR has confirmed them.

Starters and leavers

From HR → Onboarding (/hr/onboarding), people teams with HR record access can register starters and leavers without leaving the hub. New starter captures job offer date, contract start and end dates, employment start date, and holiday entitlement. Leave the entitlement blank to pro-rate from your organisation default for mid-year joiners. New leaver captures the last working day and contract end date. CampSite calculates pro-rated holiday entitlement to that date, days already taken, and a suggested adjustment when someone leaves before their contract ends. You can apply the adjustment to the leave allowance in the same step. CampSite access is revoked on the last working day: they cannot sign in on or after that date. If the leaving date is today or already past, access is revoked as soon as you save. Future dates are revoked automatically when that day arrives. After saving a new starter, you can start their job onboarding checklist immediately from the same hub.

Viewing all active onboarding runs

HR users and admins can see every onboarding run in progress at: HR → Onboarding ( /hr/onboarding ) - for HR role users. Admin → HR → Onboarding ( /admin/hr/onboarding ) - for Super Admins. The list shows each new hire’s name, start date, overall completion percentage, and the status of individual checklist items. Click any row to open the detail view for that hire.

Tracking completion per hire

Inside a hire’s onboarding run you can see: Which steps are complete, in progress, or not yet started. Documents and forms the new joiner has submitted, ready for you to review and approve. Right-to-work uploads awaiting verification. To mark a submitted item as reviewed, open the step, check the document or form, and click Approve or Request changes (which sends the new joiner a note explaining what to resubmit).

Automatic reminders

Campsite sends automatic reminders to new joiners who have incomplete onboarding steps. You do not need to chase manually - reminders go out on a schedule based on how close the new joiner is to their start date. If you want to send a one-off nudge sooner, open the hire’s onboarding run and click Send reminder. For hires coming through the recruitment pipeline, system onboarding starts when the candidate signs the conditional offer (not when the employment contract is signed). The employment contract is a separate compliance step that may still be in progress while onboarding runs are already active. After signing, new joiners receive email with next steps:
  • New CampSite account: an invite email to set a password, then onboarding opens automatically after sign-in.
  • Existing account (for example, they applied while signed in): a welcome email with a Complete onboarding button that opens sign-in on your organisation workspace and takes them to /onboarding.
Prompt new joiners to complete account setup and right-to-work steps as soon as they can sign in - the earlier they finish policy acknowledgements and RTW uploads, the smoother their first day will be. Right-to-work verification must be completed before the new joiner’s first working day to remain compliant with UK employment law. Use the completion tracker to make sure no hire slips through without a verified document.