Skip to main content

​
Where to find it

Open HR metrics in the HR sidebar, then the Contracted hours tab (/hr/metrics/contracted-hours). Access is for ops case viewers/managers and leave admins (separate from the Finance View SSP ledger permission).

​
What it shows

The report lists active staff who have a contracted weekly minimum on their HR record (weekly hours greater than zero) and who fell under that minimum in one or more Monday-start weeks in your selected date range. For each person you see:
  • Contracted hours per week
  • How many weeks they were under
  • How many weeks are in the period
  • Average hours per week in the period
  • Primary hours source used across those weeks
People with no weekly hours set (including typical zero-hours / casual records) are excluded.

​
Hours source

Campsite prefers, in order:
  1. Approved timesheet minutes for that week
  2. Reported timesheet minutes if not yet approved
  3. Scheduled rota shift duration when no timesheet minutes exist
The primary source column shows the most common source across weeks in the period.

​
Alerts

On the HR settings tab in HR metrics, you can enable under-hours notifications and set:
  • Lookback weeks (default 4)
  • Under-weeks threshold (default 2)
When someone is under minimum in at least that many weeks in the lookback, line managers and HR viewers get a deduped in-app alert (once per ISO week per person). Alerts link back to this report.