Skip to main content

What surveys are for

Staff surveys help people teams gather structured feedback from members of the organisation. Create a form, invite people in the workspace or by email, then review completion and per-question results. Surveys are best for engagement pulses, wellbeing check-ins, culture feedback, and other one-off or recurring staff questionnaires. They are separate from broadcast polls, which stay as single-question choices on a broadcast.

Where to find surveys

Surveys appear in the People workspace when the module is enabled for your organisation. Contact Campsite support if you need it turned on.

Building a survey

  1. Open Surveys from the People sidebar (/hr/surveys).
  2. Click New survey and give it a title.
  3. Use Edit questions. The survey title sits in the editor header. Add fields from the left palette:
    • Section title
    • Short text and paragraph
    • Yes / No
    • Single choice and multiple choice
    • Rating scale
    • NPS (0-10)
  4. Select a question to edit its label, help text, and options. Anonymous responses, multiple submissions, and a close date sit under Survey options.
  5. Click Save, then Publish when the form is ready.

Distributing a survey

On an Active survey:
  1. Choose the channel: in-app, email, or both.
  2. Choose the audience: all active members, or selected people.
  3. For email, customise the subject and message. Campsite sends org-branded email with a link back into the take-survey page.
  4. Click Send invitations.
Invited staff see open surveys under My surveys (/surveys) and in Command-K search.

Completing a survey

  1. Open My surveys or the email CTA.
  2. Answer the required questions.
  3. Click Submit response.
If the survey is anonymous, the response is stored without attaching your name to analytics.

Analytics

The survey detail page shows:
  • Invited, completed, and completion rate
  • Per-question breakdowns for choices, Yes/No, rating averages, NPS averages, and text samples

Export

People teams with survey view permission can download CSV files from the tools menu (wrench):
  • On Surveys (/hr/surveys), choose Export all surveys for the full list (title, status, response and invitation counts, dates).
  • On a survey, choose Export responses, Export invitations, or Export analytics.
Anonymous surveys omit names and email addresses from response and invitation files. Named surveys include them. Exports include up to 2,000 responses and 5,000 invitations.

Deleting a survey

People teams with survey manage permission can delete a draft or live survey from the survey tools menu (wrench). Confirm in the drawer, then Campsite returns you to Surveys. Deleting a survey also removes its invitations and responses. This cannot be undone. View-only users can export data but cannot delete a survey.

Permissions

Use Roles & permissions to adjust these for your organisation.