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Overview

Broadcast acknowledgements help people teams follow up when a mandatory broadcast has an acknowledgement deadline and someone has not opened it yet. Open Broadcast acknowledgements (/hr/broadcast-acks).

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Unacked list

The queue lists active members who:
  • Should have received a mandatory broadcast that is already sent
  • Have an acknowledgement deadline on that broadcast
  • Do not yet have a read record for it
Each row links to the person and the broadcast. Status is Pending before the deadline and Overdue after.

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Unpin expired

If a broadcast was pinned with a pin until time, use Unpin expired to clear pins that have passed. A background job also clears expired pins about every 15 minutes.

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Setting deadlines and pin expiry

When composing a broadcast (with the right department permissions), you can:
  • Mark the broadcast as mandatory and set an acknowledgement deadline
  • Pin to top and optionally set Pin until