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Overview

Late and early alerts help people teams follow up when clock times sit outside the scheduled shift by more than the org grace. Open Late and early alerts (/hr/late-early).

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Detect

Use Detect to scan the last 14 days for past shifts that:
  • Ended already
  • Were confirmed, pending accept, or completed
  • Have a clock-in later than the scheduled start by more than grace, or a clock-out earlier than the scheduled end by more than grace
Matching rows appear as open alerts in the queue (one late and one early row per shift when both apply).

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Grace minutes

HR can set grace minutes on the queue (0 to 120, default 5). Only deltas beyond that window create alerts.

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Acknowledge

Use Acknowledge on an open row to mark it reviewed. The person link opens their employee record; use rota if you need the schedule context. This queue does not change clock punches or run disciplinary workflows. Clock disputes stay on the attendance dispute flow.